The client needed to maintain and improve service levels, provide visibility, and account management through continuous improvement.
TMX were required to run international logistics procurement process on behalf of the client. Covering the following points :
- Define service/ operational & process requirements
- RFP pack detailed preparation/ approval & issue RFP
- Prepare and validate volumetric
- RFP assessment criteria (Quality, Quantity, Risk)
- Respondent interviews
- Final selection and recommendation report
We have been really pleased with the outcome of where we have got to, and we would never have been able to get there without the support of TMX.
TMX successfully delivered the international logistics procurement report to the customer within the established timeframes. The report meticulously outlined the top three recommended service providers for the client, determined through a comprehensive assessment encompassing qualitative, quantitative, and risk factors. As a result, this collaboration has significantly strengthened the relationship between TMX and the client, fostering a more robust and enduring partnership.