The a2 Milk Company – Australian leading dairy milk supplier

To address ongoing challenges faced by the a2 Milk Company, TMX developed a 3-year roadmap with significant sustainable initiatives to deliver on APCO targets.

Region
Oceania
Service
Supply Chain
Industry
Consumer Packaged Goods
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Key challenges

The a2 Milk Company were facing a number of challenges around sustainable packaging, affecting their overall performance, including:

Missing Roadmap: Created challenged to deliver on committed APCO targets.

Data Availability: Hindered actionable insights to drive packaging optimization across various systems.

Pocket of Excellence: High supplier reliance and limited inhouse packaging expertise.

Cross-over of Packaging Roles: Combined with mixed responsibilities across the organization for packaging development.

Undefined Sustainability KPIs: Sustainable packaging KPIs are not clearly defined with limited reporting.

Our approach

To address the various challenges a2 were facing, TMX conducted a two-phase approach in delivering them a feasible roadmap:

  • Phase 1 A: Comprehensive diagnostic of packaging data (specification, volume, cost) defined current state situation.​
  • Phase 1 B: Assessment of stakeholder feedback, supplier, and packaging development identified that process changes were required. Determination of packaging expertise & resourcing to support packaging development.​
  • Phase 2: Gap Analysis to (1) benchmark and (2) prioritize short-/long-term initiative hopper.

TMX consultants have completed an excellent piece of work for a2MC on our long-term sustainable packaging roadmap. I can highly recommend them for their quality of work and professionalism and ability to bring a lot of life to the project – even on some of the technical and data heavy tasks.

David Akers, Group Head of Investor Relations and Sustainability, The a2 Milk Company
The results

TMX were able to deliver a number of significant outcomes for a2 Milk, including:

  • A 3-year roadmap with 25 significant tangible initiatives (>50 initiative hopper).
  • ​Packaging database for dynamic benchmarking and actionable insights.
  • Clear pathway to deliver on APCO targets.
  • ​Consultants integrated successfully with the team with ongoing coaching and mentoring to support implementation process.
  • The recruitment of a new external sustainability reporting expert to maintain database, supported by in-depth training & ongoing mentoring (global round table).
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