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Transforming your final stage.

TMX’s last-mile solutions are designed to reduce operational inefficiencies, enhance real-time visibility, and boost customer satisfaction

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Last mile is make or break for CX

Last mile logistics is no longer just about getting goods from A to B. It’s about creating a seamless, branded experience that delights customers and builds loyalty.

Intersection of technology and logistics

Our holistic view of last-mile logistics means that every decision we make is informed by data, driving operational efficiencies and providing you with a competitive advantage in the market.

Turning last mile into a growth engine

Every solution we propose is grounded in your existing infrastructure but designed to scale as your business grows.

Our unique end-to-end solution means we can support transformation of not only your logistics, but explore opportunities within your property portfolio to save costs or enable improved delivery performance.

Initial consultation & discovery

Key Activities:

Client Needs Assessment: We begin with a thorough consultation to understand your current last-mile challenges, business goals, and customer expectations.
Data Collection: TMX gathers data on your existing delivery network, routes, costs, customer feedback, and service levels.
Benchmarking & Gap Analysis: We compare your current performance against industry benchmarks to identify gaps and areas for improvement.

Deliverables:

Comprehensive discovery report outlining your current last-mile operations, inefficiencies, and opportunities for optimization.

Solution design

Key Activities:

Last-Mile Network Analysis: We map out your existing delivery network, examining each touchpoint from distribution centers to end customers.
Scenario Modeling: Using predictive analytics, we simulate different scenarios to test potential optimizations and their impact on cost, delivery speed, and customer satisfaction.
Technology & Resource Integration: We evaluate your current technology stack (e.g., fleet management, tracking systems) and identify areas for system upgrades or integrations to streamline operations.

Deliverables:

Custom Last-Mile Strategy tailored to your business, including optimized routes, new operating models, and actionable recommendations for technology integration.

Implementation

Key Activities:

Scaling Up: Once the pilot is validated, we implement the full-scale last-mile solution across your entire delivery network.
Continuous Monitoring: TMX continues to monitor delivery performance, identifying any further areas for refinement or adjustment.
Proactive Issue Management: We provide ongoing support to resolve any emerging challenges in real time, ensuring your last-mile operations run smoothly.

Deliverables:

Fully optimized last-mile operations across your entire network, with ongoing support from TMX to ensure sustained performance improvements.

Initial consultation & discovery

Key Activities:

Client Needs Assessment: We begin with a thorough consultation to understand your current last-mile challenges, business goals, and customer expectations.
Data Collection: TMX gathers data on your existing delivery network, routes, costs, customer feedback, and service levels.
Benchmarking & Gap Analysis: We compare your current performance against industry benchmarks to identify gaps and areas for improvement.

Deliverables:

Comprehensive discovery report outlining your current last-mile operations, inefficiencies, and opportunities for optimization.

Solution design

Key Activities:

Last-Mile Network Analysis: We map out your existing delivery network, examining each touchpoint from distribution centers to end customers.
Scenario Modeling: Using predictive analytics, we simulate different scenarios to test potential optimizations and their impact on cost, delivery speed, and customer satisfaction.
Technology & Resource Integration: We evaluate your current technology stack (e.g., fleet management, tracking systems) and identify areas for system upgrades or integrations to streamline operations.

Deliverables:

Custom Last-Mile Strategy tailored to your business, including optimized routes, new operating models, and actionable recommendations for technology integration.

Implementation

Key Activities:

Scaling Up: Once the pilot is validated, we implement the full-scale last-mile solution across your entire delivery network.
Continuous Monitoring: TMX continues to monitor delivery performance, identifying any further areas for refinement or adjustment.
Proactive Issue Management: We provide ongoing support to resolve any emerging challenges in real time, ensuring your last-mile operations run smoothly.

Deliverables:

Fully optimized last-mile operations across your entire network, with ongoing support from TMX to ensure sustained performance improvements.

TMX END-TO-END

A unified solution that drives performance across the board.

By integrating our deep expertise in logistics, real estate, and supply chain strategy, we help your business unlock hidden efficiencies across every touchpoint—from procurement and warehouse operations to the final mile of delivery.

From optimizing your distribution centers to ensuring your last-mile fleet is running at peak efficiency, TMX provides comprehensive solutions that address both the physical and digital components of your supply chain.